For learning and development (L&D) leaders, emerging technologies disrupt their strategies and priorities every three to five years. A decade ago, enterprises were scrambling to train their employees in digital transformation. Five years later, the focus shifted to data and analytics, as well as power skills like communication, leadership, and problem solving.

The last decade was defined by a revolution in learning and development: educational content providers ranging from established universities like Harvard and University College London to startups like Coursera and Udemy have disrupted traditional learning models with vast libraries of content. Even platforms like YouTube offer valuable content that can help people study new subjects and advance in their careers.

Over the past year, businesses large and small have looked for ways to enhance their operations with generative AI. From software developers integrating GitHub Copilot into their workflows to creatives using ChatGPT or Dall-E to generate texts and images, generative AI is opening up new opportunities for efficiency and scale. Recent research from McKinsey states that “current generative AI and other technologies have the potential to automate work activities that absorb 60 to 70 percent of employees’ time today.”