Effective Date: February 1, 2021
We do not collect Personal Information for the purpose of sale of such information in a way that specifically identifies the individual ( i.e. , we don’t sell customer information
You may withdraw your consent to our processing of your Personal Information at any time; however, withdrawing consent may result in your inability to continue using some or all of the Services.
We will also provide you with access to, or transfer your Personal Information at your written request, provided that we aren’t legally restricted from doing so or otherwise prevented from doing it due to circumstances beyond our reasonable control.
2. Collection of Information.
In addition to the Personal Information described above, we may in certain circumstances collect other types of information from you depending on the situation. These types of information include:
In using the Services, we may ask you to provide the following professional information, which we may share (only with your consent) with prospective employers for the purpose of making recommendations on you as a job candidate:
Data, Diagnostic & Login Information
You may be able to create, upload, publish, transmit, distribute, display, store, or share information, data, text, graphics, video, messages or other materials using the Services. Some of this data may be stored and maintained on our servers or those of partners with whom we contract. If you run into technical errors in the course of using the Services, we may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”). Such information may contain information regarding your operating system version, hardware, browser version (and .NET version information in case of Windows systems), and your email address, if provided.
During the Workera skill-based assessment testing process, we obtain express permission from you to utilize the video camera on the device you use to take the test. We only utilize the video camera during the test itself, and we use this video exclusively for the purpose of validating your test results.
We do not collect any information regarding your real-time geo-location while using the Services, though we do receive country-level and city-level information from Google Analytics tied to IP address. If, at some point in the future, we do seek to collect such information, we will request your permission before doing so.
3. Use of Information.
We use the information we collect in the following ways:
We use your Personal Information to manage your account, to provide the Services (which may include services provided to your employer if your use is in connection with a Workera Enterprise subscription purchased by your employer), to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes, for service improvement, and to address issues such as malicious use of the Services. We may use information that you voluntarily provide to us through any online job applications to assess your candidacy for the jobs for which you have applied. We may also use Personal Information for limited marketing purposes, namely, to contact you to further discuss your interest in the Services, and to send you information about us or our partners.
Data, Diagnostic Information and Login Information
We use this information solely for the purpose of administering and improving our Services to you and/or your employer (if your use of the Services is in connection with a Workera Enterprise subscription purchased by your employer).
We use this information to provide you and/or your employer (if your use of the Services is in connection with a Workera Enterprise subscription purchased by your employer) with the Services. As mentioned above, we may also use your Analytics Information in a de-identified, anonymous way in conjunction with an analytics service such as Google Analytics to monitor and analyze use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization needed for the Services to process their requests.
4. Disclosures & Transfers.
Generally, we will not provide your Personal Information to any third parties except as reasonably necessary in the performance of the Services or otherwise in order to operate our business. From time to time we may employ contractors to help us improve the product and Services, and to maintain or perform certain parts of the Services. Our website also runs on WordPress. These third parties may have limited access to databases of user information, including Personal Information, solely for the purpose of helping us to improve the product and Services, and they will be subject to contractual restrictions prohibiting them from using or disclosing the information about our members for any other purpose. Such agents or third parties do not have any rights to use Personal Information beyond what is necessary to assist us.
We may use your Personal Information without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing the Services. We may also store Personal Information in locations outside our direct control (for instance, on servers, or databases co-located with hosting providers).
5. Important Exceptions.
We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
Special Workera Enterprise Terms: If you use our Services pursuant to a Workera Enterprise user license in connection with a subscription agreement entered into between your employer and us, then your Personal Information, including without limitation any test results or performance data, may be shared with your employer pursuant to the terms of the subscription agreement and any terms and conditions thereof. Similarly, if you use our Services through an account that is not linked to your employer and you subsequently sign up for a Workera Enterprise user license in connection with a subscription agreement entered into between your employer and us, then your Personal Information, including without limitation any test results or performance data, may be shared with your employer pursuant to the terms of the subscription agreement and any terms and conditions thereof. Finally, if you use our Services pursuant to a Workera Enterprise user license in connection with a subscription agreement entered into between your employer and us and you later leave that employer, you will retain a Workera account and the Personal Information associated with that account if you supply a personal e-mail address that can be associated with the Workera account. However, some of the Personal Information, which may include without limitation performance data or content consumed, may be hidden or deleted to comply with the confidentiality obligations between Workera and the employer.
The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We also take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
You are also responsible for helping to protect the security of your Personal Information. For instance, never give out the credentials you use in connection with accessing the Services, so that other people will not have access to your Personal Information. Furthermore, you are responsible for maintaining the security of any personal computing device on which you utilize the Services.
We are not liable for disclosure of data due to errors in transmission, unauthorized access or acts by third parties, or omissions or acts beyond our reasonable control. We also cannot guarantee that your Personal Information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
7. Sharing Information with Third Parties.
We do not track our users over time and across third party websites to provide targeted advertising, and therefore does not respond to Do Not Track (DNT) signals.
We will retain your Personal Information for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter in order to comply with audit, contractual, or legal requirements, or where we have a legitimate interest in doing so. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law. We may retain Personal Information preserved in automatically generated computer back up or archival copies generated in the ordinary course of our information technology systems procedures.
10. Access and Accuracy.
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances we may not be able to make all relevant information available to you, such as where that information also pertains to another user. In such circumstances, we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up-to-date. If you wish to access, update, correct, transfer, delete, or add to your Personal Information, please contact us at the following email address:
Amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information, as appropriate. Having accurate Personal Information about you enables us to give you the best possible service.
11. Children’s Privacy Issues.
12. Contact Us.
If you would like to access your information, if you have any questions, comments or suggestions of if you find any errors in our information about you, please contact us at:
If you have a complaint concerning our compliance with applicable privacy laws, we will investigate your complaint. If your complaint is justified, we will take appropriate measures to address it.